Privacy Policy

Estate Leads is a research and data aggregation service operating from Kelowna, British Columbia, Canada. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or purchase our services. We are committed to complying with the Personal Information Protection Act (PIPA) of British Columbia and the Personal Information Protection and Electronic Documents Act (PIPEDA) at the federal level.

When you use Estate Leads, we may collect the following types of personal information: Account and Purchase Information: Your name, email address, phone number, billing address, and payment information (processed securely through our payment provider — we do not store credit card numbers). Contact Form Submissions: Your name, email, professional role, and any message content you submit through our contact form. Usage Data: Standard web analytics data including pages visited, time on site, referring URLs, and device/browser information. This data is collected in aggregate and is not linked to your personal identity. We do not collect sensitive personal information such as health data, financial account details beyond what is necessary for payment processing, or government identification numbers.

We use your personal information for the following purposes: • To process your purchase and deliver your lead packages • To communicate with you about your subscription, including delivery confirmations and billing notices • To respond to your inquiries and support requests • To improve our service based on aggregate usage patterns • To comply with applicable legal obligations We do not sell, rent, or share your personal information with third parties for marketing purposes.

Lead packages delivered by Estate Leads contain information about third-party property owners (the "leads") that was publicly available on listing platforms at the time of research. Estate Leads acts as a data aggregator of publicly available information. We do not collect this information directly from the individuals concerned. The information was voluntarily made public by those individuals on platforms such as Kijiji, ForSaleByOwner.ca, and PropertyGuys.com. Users of our service are responsible for handling this third-party information in compliance with CASL, PIPEDA, and BC's PIPA when using it to contact property owners.

We retain your account and purchase information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Lead package files are delivered to you and are not stored on our servers beyond the delivery date. You are responsible for storing and securing your lead packages after delivery.

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission (HTTPS), secure payment processing, and restricted access to personal data within our organization. No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Under PIPA (BC) and PIPEDA, you have the right to: • Access the personal information we hold about you • Request correction of inaccurate personal information • Withdraw consent to the collection or use of your personal information (subject to legal and contractual restrictions) • File a complaint with the Office of the Information and Privacy Commissioner for BC (OIPC BC) To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

Our website uses standard web analytics tools to understand how visitors use the site. This data is collected in aggregate and does not identify individual users. We do not use advertising cookies or cross-site tracking technologies. You can disable cookies in your browser settings, though this may affect some website functionality.

We may update this Privacy Policy from time to time. Material changes will be communicated by email to active subscribers. The date of the most recent update is shown below. Last updated: April 2026